Frequently Asked Questions
Something you need to know? Take a browse through our most frequently asked questions below. If we haven't answered your question you can always contact us.
When will a book be back in stock?
If a book is out of stock please contact us to let us know that you would like to purchase it and we will do our best to get you a copy (or two).
How much does shipping cost?
LOCAL SHIPPING (WITHIN SOUTH AFRICA)
Free shipping on all orders over R500.
Orders under R500 incur a R75 courier fee.
Do we ship internationally?
Yes we do! Should you wish to place an international order please contact us on firstname.lastname@example.org.
Due to the varying sizes and weights of our books, we calculate all international shipping costs individually.
How does shipping work?
We post all our books from our warehouse in Cape Town, South Africa using a selection of trusted courier services.
How long will it take for my order to arrive?
All our local orders are posted using courier services, which take 3 to 7 working days to deliver. Orders can be delayed due to unforeseen circumstances. If you are concerned about your order, please get in touch. For international orders, an estimated delivery date will be provided once the quote for shipping costs is accepted.
How do I publish my book with you?
Please see our Submissions page for more information.